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The day I bought my first vehicle from Autowerkes was the day I formed a long term partnership with the trusted individuals who make Autowerkes the special place that it is. I just cannot say enough about the level of integrity and quality service that keeps all 4 of the cars that I have now purchased from them looking their best, safe, and in great mechanical shape for a very reasonable cost.
It took just one visit to make me a customer for life! Took my 2022 C300 for its very first service to Autowerkes a few days ago. I was greeted by Marcelo, the owner, who was very accommodating to my family’s medical needs, when I scheduled the appointment. Marcelo explained a number of things about my car that I wished the dealer had addressed when I purchased the vehicle. Because they did not have the correct oil filter in stock, Marcelo provided a loaner car so I could attend to my wife (Alzheimer’s) and even offered to deliver my car to my house upon completion of the service.
In addition, I spoke with several members of the staff, who, like Marcelo, were most courteous, professional, and knowledgeable. This family-owned business made me feel like I was part of the family. I strongly recommend Autowerkes for all your automotive needs in the brands they service and sell. Thank you Marcelo and the entire Autowerkes team! You are exceptional!
A family-owned business that treats its customers truly like family. Their vehicles are meticulously prepared for sale at market competitive prices. Their service is provided by certified mechanics at service rates that are well below dealers. I've purchased 5 vehicles from Autowerkes and will be back again!
I bought my Dream Car at Autowerks and couldn’t be happier! They are a Family owned Business, that understands the importance of Customer Service and Quality Control. They specialize in Pre-Owned European Vehicles with a highly experienced Staff. If you’re looking for a quality Vehicle and don’t want to deal with the Large Dealership BS. I highly recommend you give them a visit. I live 30 miles away and will continue to use them for all my repairs and services.
An awesome company that displayed top notch customer service. I bought out of State and Marcelo & Christian made the transaction seamless and easy as can be. Thank you Gentleman and the rest of the Autowerkes Crew!
Great to have Autowerkes here in Harford County. I haven't had to go back to the Audi dealer (in Baltimore County) for years. Very ethical and honest service team at Autowerkes, with exceptional quality. Helpful scheduling, and good customer service all around. I've recommended to many family and friends.
Had a very positive experience at Autowerkes. Car was brought in as an emergency. Within hours we received a diagnosis and estimate for the job. Job was completed in an extremely manner and right at the estimate provided. We will definitely be back for all of our service needs. Personnel were very friendly and knowledgeable.Great place to do business.
Family owned business who goes the extra mile for customers.Good and friendly folks who you can count on to complete the job on time and at a reasonable price. Couldn't be better
Such a great shop! I highly recommend using them for servicing BMWs. Ask for Neil, he will take excellent care of you. Neil went above and beyond to work with me on my project car. Looking forward to continuing to work with them. Thanks Neil and thanks Autowerkes! Great local, family owned business with passion for these awesome cars.
A family owned business that treats its customers like family. Their vehicles are meticulously prepared for sale at market competitive prices. Their service is provided by certified mechanics at service rates that are well below dealers. I've purchased 3 vehicles from Autowerkes and will be back again!