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I have been an Autowerkes customer for over 16 years, and it’s a 60+ mile drive for me to get there. That’s how good they are. Great people, excellent customer service, brilliant service and troubleshooting. I have had major mechanical and body repairs, purchased cars from them, and have always been 100% satisfied. I feel like I’m part of the family when I visit. Sometimes I think they are more concerned for the proper care of my car than I am! On top of all that, I would challenge anyone to find a better value for their money, be it for service or purchasing a car.
I really can’t say enough about this place. The family like atmosphere is a whole vibe. Everyone is genuine and helpful. They took good care of my Audi while I owned it and gave me advice and support when it was time for me to sell.
I have been going to this shop for I don't know how many years now, and I honestly wouldn't go anywhere else! Their auto technicians are the real deal, and they do top notch work. They're an honest shop that knows what they're talking about when it comes to repairs and pretty much anything car-related. They look out for their customers and are really awesome people.
The day I bought my first vehicle from Autowerkes was the day I formed a long term partnership with the trusted individuals who make Autowerkes the special place that it is. I just cannot say enough about the level of integrity and quality service that keeps all 4 of the cars that I have now purchased from them looking their best, safe, and in great mechanical shape for a very reasonable cost.
It took just one visit to make me a customer for life! Took my 2022 C300 for its very first service to Autowerkes a few days ago. I was greeted by Marcelo, the owner, who was very accommodating to my family’s medical needs, when I scheduled the appointment. Marcelo explained a number of things about my car that I wished the dealer had addressed when I purchased the vehicle. Because they did not have the correct oil filter in stock, Marcelo provided a loaner car so I could attend to my wife (Alzheimer’s) and even offered to deliver my car to my house upon completion of the service.
In addition, I spoke with several members of the staff, who, like Marcelo, were most courteous, professional, and knowledgeable. This family-owned business made me feel like I was part of the family. I strongly recommend Autowerkes for all your automotive needs in the brands they service and sell. Thank you Marcelo and the entire Autowerkes team! You are exceptional!
A family-owned business that treats its customers truly like family. Their vehicles are meticulously prepared for sale at market competitive prices. Their service is provided by certified mechanics at service rates that are well below dealers. I've purchased 5 vehicles from Autowerkes and will be back again!
I bought my Dream Car at Autowerks and couldn’t be happier! They are a Family owned Business, that understands the importance of Customer Service and Quality Control. They specialize in Pre-Owned European Vehicles with a highly experienced Staff. If you’re looking for a quality Vehicle and don’t want to deal with the Large Dealership BS. I highly recommend you give them a visit. I live 30 miles away and will continue to use them for all my repairs and services.
An awesome company that displayed top notch customer service. I bought out of State and Marcelo & Christian made the transaction seamless and easy as can be. Thank you Gentleman and the rest of the Autowerkes Crew!
Great to have Autowerkes here in Harford County. I haven't had to go back to the Audi dealer (in Baltimore County) for years. Very ethical and honest service team at Autowerkes, with exceptional quality. Helpful scheduling, and good customer service all around. I've recommended to many family and friends.
Had a very positive experience at Autowerkes. Car was brought in as an emergency. Within hours we received a diagnosis and estimate for the job. Job was completed in an extremely manner and right at the estimate provided. We will definitely be back for all of our service needs. Personnel were very friendly and knowledgeable.Great place to do business.